Explore Unlock 365’s features
Seamless set up & migration
We seamlessly move your company’s IT to the cloud with our thorough and systematic approach to set up and migration, with everything tailored to meet the unique needs of your business.
- Review your existing setup including programs, data storage and security
- Design and map your new cloud model
- Implement and customise your Microsoft 365 bundle including security, permissions, smart defaults, programs and services
- Migrate all files, email and data
- Set up email signature templates across all users and devices
Peace of mind you’re protected
Microsoft 365 security
Configuration of Microsoft 365 to adopt the best security options available.
Microsoft 365 advanced protection
Implementation of Microsoft 365 Advanced Threat Protection to help fight malware and viruses.
Email retention
Permanent email retention archive so that all emails – even the deleted ones – can be accessed forever.
SharePoint back up
Secondary back up of your SharePoint files four times a day to keep your documents safe.
Virus protection
Best in class anti-virus and anti-spam tools to protect your system from threats.
Device protection
Top level security for all your devices including passcode access, multi-factor authentication and firewalls.
System disablement
Disablement of all your company’s legacy systems and entry points to reduce risk.
Record keeping
Maintenance of a centralised register of your assets, licenses, logins, addresses and configurations
Management & maintenance
Once your company’s IT is running on the cloud, we keep everything humming with ongoing management and maintenance. With our proactive approach, we keep track of your system, spot needs and opportunities and fine tune your engine to keep it performing at its best.
- Adding and removing users
- Software deployments
- Upgrades
- Adding new tools and features
Non-cloud IT support
The Unlock 365 service includes management of your non-cloud IT needs as well because we know that not everything is on the cloud. So when things go askew with your office IT software and hardware, our team will sort it out. It means all your IT is managed by the same expert team.
- WIFI management
- Printer troubleshooting
- Support for other software programs like Adobe
- Management of IT hardware like laptops and mobile devices
Australian based help desk
Our Australian-based help desk is staffed by some seriously good IT geeks. As a small team, you’ll speak with the same people who’ll make it their mission to get to know you and your business needs. You can book the help time that suits you best and we regularly update you on the progress of your requests.
Help desk availability
- Monday – Friday
- 8.30am – 5pm
- 02 9002 6000
Training & education
Spotlight Series
Punchy videos that shine a spotlight on IT hacks and key Microsoft 365 features.
Upskills Series
Engaging videos that teach staff how to use Microsoft 365 tools and services.
Learn 365
Our learning hub packed full of content for those seriously wanting to improve their productivity.
Say goodbye to lumpy IT costs
With Unlock 365, you pay a flat monthly fee per user giving you predictable IT costs. It also means you can scale your solution up or down as your business changes.
A high performance engine
Unlock 365 is built on the powerful engine of the Microsoft 365 cloud. Coupled with the expertise and experience of the Unlock team, and you have a complete cloud computing solution.